Vorsicht als Vermieter von Ferienwohnungen vor allen Sites, die dazu einladen, Ihre Ferienwohnung und Sie zu bewerten. Hier eine weitere aktuelle Erfahrung eines Vermieters von Ferienwohnungen:
" After a fair amount of haggling, which in our naivety we thought was normal, a man eventualy booked a week for his wife and two small children. He booked directly via our own website and he duly sent his deposit and completed booking form which also requires a signed copy of all our t&cs. These clearly state that our property sleeps a maximum of 4 plus a travel cot.
His deposit became well overdue and we dropped him an email reminder. He called us to say he would be posting off the balance next week (making it a month late) and "by the way, our two nephews are in town and they will also be staying, but no worries as they'll double up in the beds or on the couch so leave us extra duvets and towels".
When we objected to this and pointed out our t&cs plus insurers terms he became so obnoxious and threatening with foul language that we canceled the booking on the advice of our solicitor and sent him his money back minus our out of pocket expenses incurred.
This man then proceded to post false and potentialy very damaging remarks on every review site he found on the internet including trip advisor, saying how terribly he'd been treated, yet never once mentioning his over-occupancy plans and total disregard for our t&cs.
It took many weeks of writing to these sites stating the true facts to eventualy have them agree to remove his lies. We even had to have our solicitor contact trip advisor before they would budge! Happily, horror stories like that are very rare and we have since been blessed with very satisfied guests who have filled our guest books with nothing but praise for the high standard of the property and it's fixtures, fittings and location along with our service to them before and during their stay. But it did make us feel very vunerable and pretty much helpless at that time.
I must also say that these review sites do make it very easy for a scenario like that to take place, seemingly without any mechanism for verifying the posters comments, good or bad.
It certainly was a very steep and fast learning curve for us! "
Ueberlegen Sie als Besitzer von Ferienwohnungen gruendlich, ob und wo Sie im Netz Werbung bezahlen ! Sie sehen, der Vermieter hier zahlt fuer seine Werbung und "fuehlt sich verletzbar und recht hilflos" gegenueber ungerechten Bewertungen.
Sind Sie dafuer Immobilienbesitzer geworden ? Sind Sie "Freiwild" ? Wollen Sie dafuer teuer Werbung im Internet bezahlen ?
Quelle: http://www.laymyhat.com/forum/viewtopic.php?p=187364#187364
